Title: Patient Collection Specialist

Employment Type: Full Time

Work Hours: Monday through Friday, 8:00AM - 5:00PM

City: Bettendorf

State: Iowa

We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be at your best every day.

Position Responsibilities:

• Acting as a liaison between collection agencies and ORA Orthopedics' patients
• Answering patient questions regarding collections and account balances over the phone
• Sending necessary letters to patients regarding the status of their accounts
• Working the collection queue
• Preparing and turning accounts over to collection agencies
• Posting payments from collection agencies
• Running and working monthly reports related to collections accounts
• Maintaining patient confidentiality and complying with all HIPAA rules and regulations

Requirements:

• High School Diploma or equivalent
• One year of previous experience in collections, billing, and insurance is required
• Excellent interpersonal, oral, and written communication skills
• Ability to effectively communicate and interact with patients, families, and staff from diverse backgrounds
• Knowledge of personal computer applications and Electronic Medical Record

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, bracing, physical therapy, pharmacy and outpatient surgery. Our physicians are sub-specialty trained in sports medicine, adult reconstruction, hand and upper extremity, trauma, spine, pediatrics, and pain management. We are an organization comprised of physicians and medical and administrative staff working together to provide quality, compassionate, and accessible care. Apply to join our team today!